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These terms and conditions apply to the digital marketing services offered by full-service digital marketing agency The Digital Mindz which is owned by CRESTPOINT VENTURES OU based at Parda tn 12, 10151 Tallinn, Estonia Reg.nr 17006573.
If you intend to use this website or place orders for any of the digital marketing services offered on www.thedigitalmindz.co then you need to accept the following terms and conditions.
If you do not accept the following terms and conditions, please do not use this website.
1.1 All clients need to first register for an account on www.thedigitalmindz.co before they are able to book any digital marketing services.
1.2 All client accounts are protected by a username and password, and it is the responsibility of the client to ensure that this information remains confidential throughout the course of their business with www.thedigitalmindz.co.
1.3 For more information on the ways in which we process and use personal information which may be collect during the account setup process, please make sure you also refer to our privacy policy alongside these terms and conditions.
2.1 As soon as a client has accepted a quote from www.thedigitalmindz.co regarding their chosen digital marketing services, then a contract is formed between the two parties.
2.2 The client is deemed to have accepted the quotation by contacting www.thedigitalmindz.co in writing to confirm their order.
2.3 All quotations provided by www.thedigitalmindz.co are valid for a period of 14 days. If the client wants to proceed and form a contract for the provision of digital marketing services, they are to notify the business within this time frame.
2.4 The services shall begin from the date which has been agreed by both parties ahead of forming the contract.
2.5 The services shall last for the duration of the contract, where the client specifies in advance how long they want the digital marketing services to run for.
3.1 The Digital Mindz shall use all reasonable endeavours to provide its services to the client, and to deliver the deliverables to the client in accordance with the agreed contract.
3.2 The Digital Mindz shall use all reasonable endeavours to meet any deadlines which have been specified in the contract – for example for one-off projects such as website development projects.
3.3 However, the client is reminded that any such dates shall be estimates only, and as such time shall not be of the essence for the performance of the services.
4.1 Throughout the course of its business with www.thedigitalmindz.co, the client shall:
4.2 Co-operate with www.thedigitalmindz.co in all matters relating to the provision of its digital marketing services.
4.3 Provide www.thedigitalmindz.co in a timely manner any client materials which it needs or are necessary for it to provide its products and services.
4.4 The client also agrees that it has the legal right to be able to provide these materials and that all information which is provided in any such materials is accurate to the best of their knowledge
4.5 The client acknowledges that the late supply of any client material could have an impact on www.thedigitalmindz.co and its ability to deliver its services.
4.6 In the event that the performance or obligations under the contract are prevented or delayed by any act or omission by the client, its agents, subcontractors, consultants, or employees, then www.thedigitalmindz.co shall not be liable for any costs, charges or losses which have been sustained or incurred by the client or that have arisen directly or indirectly from its prevention or delay.
4.7 The client agrees that it shall indemnify www.thedigitalmindz.co from and against all costs, charges or losses sustained or incurred by www.thedigitalmindz.co arising directly or indirectly from the client’s fraud, negligence, failure to perform or any other delay in the performance of its obligations under the contract, which is subject to www.thedigitalmindz.co confirming any such costs, charges and losses to the client in writing.
4.8 The client agrees that it shall indemnify www.thedigitalmindz.co against all losses, costs, or charges which it may incur as a result of any action, claim or any other threatened claim which suggests that the use of any client materials has constituted an infringement of the intellectual property rights of a third party.
5.1 In consideration of the provision of the services by www.thedigitalmindz.co, the client shall pay all charges which are outlined in the quotation.
5.2 These charges are all due in advance of any of the digital marketing services commencing.
5.3 All payment for invoices is due on receipt of payment. If invoices are not paid with immediate effect, the www.thedigitalmindz.co has the right to desist working on the project until a further payment has been made.
5.4 Any additional work which is requested by the client and falls outside the remit of the original contact shall incur extra costs.
5.5 When working on design projects, two amendments of the design are included in the original quote. Any further amendments which are requested will be deemed as additional work and will be chargeable.
5.6 When full payment has been made and received, you will see DMCV, EST as the billing descriptor.
6.1 Requests for refunds can be made under specific circumstances and must be submitted in writing.
6.2 All refund applications should be lodged within 14 days from the commencement of our services to you.
6.3 If you believe you qualify for a refund, promptly contact customer services, providing a written explanation of why you believe you are entitled to it.
6.4 Upon acceptance of a refund request, we aim to respond within seven working days.
7.1 All digital marketing services booked on www.thedigitalmindz.co, are conducted digitally, and communication regarding services and progress occurs through digital channels.
7.2 The specific delivery times for our services depend on various factors. Generally, the project duration aligns with the customer-specified timeframe when creating a custom package.
7.3 Certain projects, like website design and development, may have a shorter duration, concluding upon project completion if the customer has not opted for ongoing maintenance and support.
7.4 Our primary means of communication throughout our business relationship with clients include email, video calls, and their personal accounts on www.thedigitalmindz.co.
7.5 If a customer is uncertain about the required duration for digital marketing services, such as a social media campaign, we will provide guidance based on aligning with the goals and needs of their business.
8.1 Unless it has been otherwise agreed in writing, all Intellectual Property Rights an all other rights are owned by the website www.thedigitalmindz.co and its owners.
8.2 The client grants www.thedigitalmindz.co a license to use any client materials it provides in order for www.thedigitalmindz.co to carry out its digital marketing services.
9.1 All warranties, conditions and other terms implied by statute or common law are to the fullest extent permitted by law excluded from the contract.
9.2 Nothing in the following conditions shall limit or exclude the liability of www.thedigitalmindz.co:
- For death or personal injury relating from negligence, or
- For any damage or liability which has been incurred by the client as a result of fraud or fraudulent misrepresentation by www.thedigitalmindz.co.
9.3 The owners of the website www.thedigitalmindz.co shall not be liable for any loss of business, loss of goods, loss of contract, or loss of use, for example including but not limited to the client’s website being unavailable during maintenance, or loss of corruption of data or any other information, or any other special, indirect, consequential or pure economic costs, damages or charges or expenses.
10.1 Either party may terminate the contract without liability to the other on giving no less than four weeks notice in writing to the other party.
10.2 When digital marketing services are still being carried out, the client shall remain responsible for the costs of these services until the contract has been terminated.
10.3 We retain the right to a cancellation charge in line with the work performed up to the cancellation moment. Cancellation requests must be formally submitted in writing via email. Upon receipt and processing of a cancellation request, any previously paid fees will be reimbursed, deducting the relevant cancellation fee. Our commitment is to balance client requirements with service efficiency and excellence.
11.1 At www.thedigitalmindz.co, adherence to international legal requirements means our services are unavailable in several regions. Specifically, we do not serve:
- North Korea
- Russia
- Ukraine
- Syria
11.2 Furthermore, restrictions apply to: Burundi, Cuba, Iran, South Sudan, and Sudan.
Please get in touch with us if you have any further questions about these terms and conditions.